FAQs

About Automatic Card Shuffler

Q: The shuffler is stuck

A: Please confirm whether the shuffler is placed on a stable and flat surface. Unevenness will cause the cards to get stuck; secondly, confirm whether the size and thickness of the cards are consistent. Inconsistency can also cause card jams; also confirm whether the cards are worn or wrinkled, which may also cause card jams; finally, please note that the cards need to be neatly placed on the black card holder, and you can test it several times

Q: The cards are scattered and even collapse after shuffling

A: When shuffling, you need to use a white tray. Put the tray at the bottom where the cards fall, and the cards will be stacked neatly on the tray

Q: After shuffling, you need to pick up the machine to take out the cards

A: The white tray can be pulled out directly. After shuffling, you can directly pull out the tray to take out the cards, which is more convenient

Q: The cards are stopped before they are shuffled

A: When this happens, when placing the cards, try to keep the number of cards on both sides of the card holder similar, and the cards on the left should not exceed twice the number on the right

Q: Why is it a bit stuck after using it for a long time

A: You can use wet tissues to wipe off the dust on the soft rubber wheel regularly to make it shuffle faster and smoother

About Flower Building Set

Q: Is the vase included in the order?

A:Our building block bouquet set does not include any vases, thank you.

Q: Product missing parts

A:If there are any missing parts or damages in the package, please notify us and we will handle it properly for you.

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